Harbor Lane.

Contact

Talk to areal person.

No call center and no script. Call us, or start your plan and pick a time. Either way, a concierge who understands your situation is on the other end.

Monday to Friday, 8am to 6pm Central. Saturday by appointment.

A concierge unpacking groceries with an older woman at home.Headquartered in Houston
Five Harbor Lane team members smiling outdoors in green shirts.

Insured and bondedKinSource, Houston Hackathon 2026 winnerServing five Houston-area counties

01Start in the right place

What do you need help with?

The timeline is days, not months

Call us. We answer same-day when the timeline is short.

Helping a parent stay at home

Grab bars, ramps, better lighting, and a plan around them.

Referring a client or family

For senior living, hospitals, care managers, realtors, attorneys and advisors.

The Front Porch

Bring the cart, book a talk, or donate books.

02Reach us

Ready to stop figuring this out alone?

Maybe it's been sitting with you for weeks, the house, the timing, the conversation you haven't had yet, and no clear place to start. That's exactly where most families are when they reach us. You don't need to have it figured out. Take the first step: schedule a time with one of our Senior Transition Advisors, and we'll help you find the path from there.

03What happens next

What happens when you reach out.

01

We read every word

Whatever you send, a concierge reads all of it before we call, so you don't have to tell your story twice.

02

We call you back

Same day when the timeline is short. We'll ask what's going on, who's involved, and what has to happen first.

03

We meet at the kitchen table

If it makes sense, the in-home consult comes next, with your parent in the room and the final say theirs. No obligation, and a real plan you can keep either way.

04Before you call

What to have handy.

None of this is required. It just helps the first call go further.

Where your parent lives now, and where they might go next

Any dates already set: a closing, a move-in, a discharge, a lease ending

Who's part of the decision, and where they live

Roughly how much is in the house, a few rooms or a lifetime

What's worrying you most right now

05Quick question

Just have a quick question? For anything involving a move, the plan builder or a call will get you a faster, fuller answer.

Best way to reach you

We read every word before we call.

06Common questions

Before you call.

07Where we work

Serving five Houston-area counties.

We're headquartered in Houston and serve families across Greater Houston, in Harris, Fort Bend, Montgomery, Brazoria, and Galveston counties.

If your parent is moving to Houston from somewhere else, we're the team on this end.

View all areas

08Not ready to talk yet?

Not ready totalk yet?

Build a plan in about two minutes and keep it, whether or not we ever work together.

Build my plan